Shipping Policy

Thank you for choosing Vaulted for your purchases. We are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines our shipping procedures, estimated delivery times, and related information.

Order Processing Time

• Orders are typically processed within 2-4 business days after payment confirmation.
• Please note that processing times may be longer during peak seasons.

Shipping Methods and Carriers

• We offer a range of shipping methods, including standard, and express
• We work with reputable carriers to ensure reliable and secure delivery of your orders.

Shipping Costs

• Shipping costs will be displayed during the checkout process before payment.

Estimated Delivery Times

• Standard Shipping: 6 to 12 business days.
  
• Express Shipping: 4 to 8 business days.

 

Please note that these are estimated delivery times and actual delivery may vary based on factors beyond our control, such as customs delays, weather conditions, and carrier-related issues.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information.
• You can track the status of your order by visiting the provided tracking link. https://parcelsapp.com/

Delivery Issues

If you encounter any issues with the delivery of your order, please contact our customer support at vaultednz@outlook.com
We will do our best to assist you in resolving any delivery-related problems.

Lost or Stolen Packages

• In the event that your package is lost or stolen, please contact our customer support immediately.
• For lost packages, we will work with the carrier to initiate an investigation and resolve the issue.

Change of Shipping Address

• If you need to change your shipping address after placing an order, please contact us as soon as possible. Changes can only be made if the order has not been shipped.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at vaultednz@outlook.com